Heng Fa Chuen-Block 39 杏花村-39座

I’d like to take a moment and provide feedback on our experience moving flats over the last couple of weeks. We very much appreciate his assistance and patience throughout this time, and found the experience very easy. He was extremely professional, punctual and handled the business with great expertise. If we move flats in the future, we will certainly reach out, and if we have friends who are looking for an agent, we will recommend Vincent, as we really had a great experience. Thank you again!

She was brilliant from start to finish! Friendly but professional. After our first few communications, Melanie clearly understood what I was looking for and was fantastic in arranging a number of properties meeting my criteria. Within a week I had a flat organised. I could not have asked for more.

FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.