Fanling Centre-Block B 粉嶺中心-B座

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

She instantly understood my needs and was super quick in presenting the solution.

We worked with Rosa McCann to find a suitable apartment to rent in Hong Kong. We greatly appreciated her professionalism, as well as her profound knowledge of the Hong Kong real estate market, her “antenna” for the client’s needs and her valuable contacts. The communication was perfect throughout the whole process, the apartment offers were selected according to our priorities and the apartment viewings were flawlessly prepared. This has reduced the difficult and stressful moments of looking for an apartment to a minimum. The professional service is one thing - the other is the pleasant, cheerful and open manner of Rosa which made working with her a true pleasure. We can highly recommend Rosa McCann!