Casa Bella-Block 1 銀海山莊-1座

When I first discover that we were supposed to go back to HK in 2022, I started to look online for a new home.Considering that I had a new born was quite stressful to even figure out how to do apartment hunting. I started my first conversation with Sonam via WhatsApp while I was still in Italy, she understood my needs and reassure me that we would have plenty of choices for viewings once I arrived in HK. The good part is that we had this conversations via WhatsApp even if I was far away, most of the other agents didn’t want to even communicate with me so much as I was not in Hong Kong yet! We kept in touch exchanging messages till we first met in February. She showed me around and she was extremely kind and patient as I had my baby with me at all times during viewings. Well…comes out that thanks to her we found the apartment that met all our needs in Mid-Levels with also an amazing landlord. Big thank you Sonam for your professionalism, flexibility, patience and good taste!

Professionalism. She listened and understood our needs. She provided us with numerous options. She showed she cared. She knows all the areas we wanted to see. She made appointments promptly. She communicated promptly and effectively. She represented our interests. She made referrals to support us. And after we moved in she still connects with us to continue the relationship. I will only recommend Okay.com and of course will always recommend Janis.

Shirley is hands-down the best agent we have ever worked with, and I don’t say that lightly. She has exceptional dedication to her craft, and works long hours to ensure her client’s questions are answered – she truly goes above and beyond. Without hesitation, Shirley has always made us feel like a top priority. She is incredibly responsive to all matters ranging from house-hunting to helping us communicate with the Landlord on various issues post-move in. Overall, she has swiftly responded to all our queries and concerns, and is a real joy to work with. I highly recommend Shirley. I’ve already referenced her to my friends, and am happy to refer her to anyone who is looking for a new home. She has an incredible work ethic, goes above and beyond for her clients, and is someone you can trust.