Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Nicole Freeman
李淑嫻
Shirley, I just wanted to thank you for your professionalism in handling my change of residence from Bella vista to CentrePoint and for finalising the new tenants to take over my contract.
Everything worked out really well and I am very pleased to have settled down now;
You went above and beyond trying to helping me out, selling furniture online, measuring stuff for me and looking for ideas.
I can see you are truly passionate about your job!
I would recommend you to all my friends! Merry Xmas and happy New Year!
4.7 / 5.0
Nicoletta
Colin Lew
We are extremely happy with the new flat – Colin was really helpful and I will happily refer [OKAY.com] to my friends going forward.