I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!
4.7 / 5.0
Margaretha de Boer
楊希欣
Lala is very professional and organised. She is extremely knowledgeable and helpful and listened to what we wanted from our new home. She helped set up our utilities and managed all the paperwork ensuring we understood the information in the documents. Lala is patient and kind. I would highly recommend Lala to anyone.
4.8 / 5.0
Ms. Joanne Sarah MOONEY
陳家儀
Elma, has been respecting all our needs we had from the first visit. She helped us and still is helping for the apartment as the owner does not speak English and certain things are still not fixed. I think she went the extra mile due to our work schedule and language barrier during the relocation. For sure if somebody will ask me I recommend Elma and Okay. Thanks lot for your service