I strongly recommend Helena for her attitude, professionalism, and attention to detail to both people looking for a home or good tenants/buyers. She is definitely the best I have worked with.
As a landlord who has a flat in HK but living elsewhere, having met and worked with Helena to rent out my flat is a wonderful blessing. From day one, she has been super responsive and professional. The process of working with her starts with finding the right tenant. Afterward, she worked around the clock to help with contract arrangement, stamp duty, flat inspection, handover, etc. All of them require smooth communication, a heart for details, and work with time differences (my time zone is 8 hours behind that in HK). Helena is always proactive in attitude and extremely thoughtful in all aspects. She is a natural problem solver who is always ready to go the extra mile to help her clients. That is just such a blessing for me who is trying to overcome challenges managing a flat remotely.
5 / 5.0
Xu Minji
Dawson Tse
Dawson has been our Hong Kong agent for six years since we moved to HK. He has always been extremely responsive with property options for us as we would reach out frequently to understand what’s happening in the rental market. His friendly personality and outstanding service have been the reason we use him, and we couldn’t recommend him any higher. We are extremely grateful for his help with advice and negotiating for our property, and the moving tasks such as closing and opening new utilities. Thanks Dawson and thank you Okay.com!
4.8 / 5.0
Mr. Luke Patrick Shepherd
Janis Tsim
We were very pleased by Janis' level of service the first time we met when we were looking for flats 2 years ago. Although we ended up finding a flat without an agent, we remembered Janis for her organised and efficient nature. We liked the fact that she was not pushy and listened to our needs when searching for an apartment unlike most agents who tended to waste our time by showing us flats that didn't come close to meeting our requirements. Janis is very professional and upon viewing with her this time around, we were able to sign successfully and quickly with the help of her skills. Thank you Janis for all your hard work, we’re happy in our new flat and very happy to recommend your services to others!
4.7 / 5.0
Ana
23 Total Reviews with an Average Rating of 4.1 / 5.0 View All Reviews
FAQ
Where is Wah Fai Mansion located?
Wah Fai Mansion, 38-40 Granville Road, Tsim Sha Tsui, Hong Kong