Marco Polo Mansion 海威大廈

Shirley has re-defined the HK estate agent experience for us. She is knowledgeable, driven and easy to work with. She has helped us find an amazing flat and has assisted with all aspects of moving house. Even scheduling the gas man, switching our electric and water and hooking us up with the quickest internet installation we have ever seen. She is always responsive and eager to help any way she can. It has been a pleasure having her as our agent and will contact her next time we move.

When I first discover that we were supposed to go back to HK in 2022, I started to look online for a new home.Considering that I had a new born was quite stressful to even figure out how to do apartment hunting. I started my first conversation with Sonam via WhatsApp while I was still in Italy, she understood my needs and reassure me that we would have plenty of choices for viewings once I arrived in HK. The good part is that we had this conversations via WhatsApp even if I was far away, most of the other agents didn’t want to even communicate with me so much as I was not in Hong Kong yet! We kept in touch exchanging messages till we first met in February. She showed me around and she was extremely kind and patient as I had my baby with me at all times during viewings. Well…comes out that thanks to her we found the apartment that met all our needs in Mid-Levels with also an amazing landlord. Big thank you Sonam for your professionalism, flexibility, patience and good taste!

His professionalism and attention to details. Dawson comprehensively covered all my bases by planning well in advance of handover and anticipating any potential issues which might arise. During the house search, his well-connected network opened doors which would not otherwise be possible, which allowed me to get informed first-hand whenever a new listing arose. He is also very patient and responsive in attending to all my queries and requests. All in all, a wonderful experience working with Dawson.