Imperial Terrace 俊庭居

The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good. The rental achieved is a minor element in this mildly euphoric testimonial.

It was such a relief to meet Jane after a fruitless week of searching on our initial ‘look-see’ in HK. Jane totally understood our brief so we didn’t waste any valuable time and she was extremely patient when our brief changed! Jane found us a proper home that helped us settle into our new lives at once. Jane was also extremely generous in sharing all sorts of useful information to newcomers to HK and ensuring that the admin and handover side of the contract ran smoothly.

Jane knows the HK market very well and was an excellent judge of the types of places I was interested in. This means I didn't waste time and I didn't need other agents. Jane was very warm and friendly and very professional. She was always at a viewing ahead of time and had already looked at the place in detail. I hate to be competing with the agent to look! Jane left me to view in peace and then had lots of pointers afterwards to help me assess suitability. She also made room plans for me of the flat I was interested in and this was very helpful. Jane had good knowledge of negotiating and how different landlords are open to different types of offers. This was very helpful. I would thoroughly recommend Jane.