Eaton Residence 逸東軒住寓

Kerstin was fantastic - She worked hard to accommodate our needs/requests, as well being flexibility to fit to our schedule! Huge thanks to her for guiding us to find our new home!!

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

Vion was very accommodating and helpful. She didn't push me to get a particular place but instead gave me the space to consider which apartment I like. She also helped to look out for blind spots (e.g. fridge not working, water pipes not working, missing bulbs etc) which I was not as familiar with. Finally, Vion was also very helpful and helped me to secure furniture and arrange for movers to bring the furniture into my new place (and oversaw the move as I was overseas). I'm very pleased with how helpful and above and beyond that Vion went to, and would highly recommend her to my friends.