Arbuthnot House 亞畢諾大廈

My husband and I just relocated to HK from New York. We were matched with Ruby for our property search, and we could not be happier with her service. Ruby was extremely diligent and professional throughout the entire process, not to mention friendly and pleasant. Because she knew that our top priority was to find something quickly, she lined up a day of 8+ hours of viewings, and we were able to select an apartment from the crop she showed us on the first day. We were impressed that she took so much time with us and was able to arrange so many viewings in one rather long day. Apart from that, we were delighted that Ruby, in many ways, exceeded the expectations of her job. She showed us many more apartments than she “needed” to, recommended additional districts, assisted with our furniture search and was extremely diligent in coordinating with our landlord to expedite the signing of our lease. The fact that Ruby went above and beyond deserves special recognition.

"When I first met Sonam, I was blown away by her responsiveness and attentiveness to my inquiries and questions. I have been renting for a few years now so I have very specific requirements about the new place that I am looking for, and she has been very accommodating with me from the start. She is great at handling negotiations and follow-up with the landlords to make sure my experience was comfortable. Even though there were a few hiccups during the process, and none due to Sonam's fault, she was able to resolve them quickly. I would highly recommend Sonam to anyone who is looking in the market. She is a GEM."

Nora has been listening to our needs and was very patient even when we do not know what we were really looking for or changed our minds. She has been of very good advice during our search and knew exactly what would be available within our budget, which reassured us and made our search for a new home very efficient. Actually we started our search with several agents, but very quickly decided to work only with Nora, as she was much ahead of the others in terms of reactivity accuracy and local knowledge.