Whampoa Garden - Phase 3 Willow Mansions-3 黃埔花園3期 - 翠楊苑-3

We were referred to Shirley by a friend because they had such a fantastic experience with her! We had worked with many agents in the past and Shirley really stands out because she understands exactly what you are asking for from the criteria and budget you give her. Shirley was very professional and quick to respond to any of our messages or inquiries. She was very helpful in weighing out the pros and cons of each apartment, and helped us find out extra information if we needed it. In addition, Shirley is a bubbly and nice character, which made it even more pleasant to work with. We would highly recommend Shirley to anyone who is looking for an apartment, and we are very grateful to her for helping us find our new apartment!

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?

Ingrid was really friendly, professional, and trustworthy from the start. She was able to show flats on very little notice and as a result, we were able to find a dream flat. She was also very effective at helping us negotiate the price by suggesting we include our photos and write a short biography. As a result, we were able to agree on a great offer. She also made sure that the flat was in great condition, and was able to spot things that needed addressing with the landlord. Thanks to her everything was sorted in time for our move. In addition, she managed to secure one week rent-free for us and gave us a wonderful gift on our moving day. We would definitely recommend Ingrid to anyone looking for a flat in Hong Kong, and will definitely use her services again in the future!