Whampoa Garden - Phase 4 Palm Mansions-5 黃埔花園4期 - 棕櫚苑-5

We had the pleasure of working with Rosie McCann as our Property agent at OKAY.com, and we couldn't be happier with her service in searching for a new rental property on Hong Kong Island. Rosie was the epitome of professionalism, always patient, honest, and trustworthy throughout the entire process. Her knowledge of the rental market and attention to detail made the process a breeze. We would highly recommend Rosie to anyone looking for a reliable and dedicated agent for properties in Hong Kong. Thank you, Rosie, for making our rental property search such a stress-free experience!

Nina showed us several potential places upon our first exploratory trip to Discovery Bay, quickly learning what we, as newbies to Hong Kong, found important in a potential apartment. In the 6-month period between our visit and effective move, Nina informed us on all available premises that met our standards - with each proposition being a real potential hit. As we have two young children we were unable to fly back out to HK to sign the rental contract but Nina helped us through all the formalities while we were on the other side of the world - including a real-time video tour for our final selection. When arriving in Discovery Bay, we had more assistance than one could imagine, the water, gas and electricity were arranged, and Nina was awaiting us with her super golf cart to help us get our luggage to the apartment. Even today, 4 months later, Nina is still there for us in case there are any issues. She has been a real force that takes the headache out of moving.

Vion was very accommodating and helpful. She didn't push me to get a particular place but instead gave me the space to consider which apartment I like. She also helped to look out for blind spots (e.g. fridge not working, water pipes not working, missing bulbs etc) which I was not as familiar with. Finally, Vion was also very helpful and helped me to secure furniture and arrange for movers to bring the furniture into my new place (and oversaw the move as I was overseas). I'm very pleased with how helpful and above and beyond that Vion went to, and would highly recommend her to my friends.