The Pacifica-3 宇晴軒-3

"Anil was very patient, listened thoroughly to what I wanted to look for in a flat. Very understanding of what each of his clients wants and also shared his honest opinion on flats that we viewed together. I appreciate his honesty and how patient he is with all my issues with my current landlord. I definitely will be coming back to him when I am ready to rent again"

Quick response and understood our requirements so we didn’t have to waste time viewing multiple properties. Very easy to communicate with and we have secured a new flat.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben