Miramar Villa-EAST 美麗邨-EAST

Very close follow-ups, Kiara seemed to come across as very personable without being too overpowering. Even though the deal did not materialize, the experience was still overwhemingly positive.

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Flo is just amazing. Responsive; proactive, thoughtful. Didn’t have to worry about a thing. I had a parallel transaction with another agency on another property, and Flo was 100x better. I have hence decided to give Flo all my rental business exclusively for the foreseeable future.