Mei Foo Sun Chuen - Phase 3-41-43 Broadway 美孚新邨3期-41-43 Broadway

FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.

Gertrude was very helpful in finding an apartment that met our criteria. She was also a great resource to help us with adjusting to life in Hong Kong as we just moved from New York. She was very prompt with her communication and made it an easy experience overall.

I hope this finds you well. I would like to take the opportunity during this festive season to express my gratitude for your efficient and responsible after sales service that extended months beyond the completion of TA signing, helping to liaise with the tenant who was having difficulties to comply with rental payments in a timely manner. With your persistent efforts you have averted a dire situation for both the landlord and tenant for which I am most grateful. Wishing you a very happy holiday and a bright and fruitful new year and beyond.